Privacy Policy

Last updated: May 6, 2026

Aluetion ("we," "us," or "our") operates aluetion.com. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

Information We Collect

When you sign up or contact us, we may collect:

  • Your name, email address, and phone number
  • Business name, type, and address
  • Booking system login credentials (stored encrypted, used only to configure your automations)
  • Google Business Profile URL
  • Preferences for messaging tone and automation settings

How We Use Your Information

  • To set up and run your automation workflows (reminders, follow-ups, review requests)
  • To communicate with you about your service
  • To respond to support requests
  • To improve our service

Third-Party Services

We use the following third-party services to operate our platform:

  • Formspree. processes contact and signup form submissions
  • Twilio. sends SMS appointment reminders on your behalf
  • Gmail SMTP. sends automated emails on your behalf

Each of these services has their own privacy policies. We do not sell your data to any third party.

Data Retention

We retain your information for as long as you are an active customer. If you cancel your subscription, you may request deletion of your data by emailing hello@aluetion.com.

Security

We take reasonable precautions to protect your information. Booking system credentials are stored encrypted and accessed only for the purpose of configuring your automations.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@aluetion.com.

Changes to This Policy

We may update this policy from time to time. We'll notify active customers of significant changes via email.

Contact

Questions? Email us at hello@aluetion.com